Awojide Damilola Oluwakemi

Optimized retail sales activities, strategically coordinating client prospecting and appointment scheduling to enhance pipeline efficiency.

Recruited, onboarded, and provided continuous support to a growing team of retail sales executives, significantly enhancing market reach.

Developed and delivered compelling sales plans and presentations, engaging prospective and existing clients to secure new business and foster loyalty.

Monitored key sales performance indicators and implemented targeted follow-up strategies on leads, directly contributing to premium generation targets.

Cultivated strong client relationships, ensuring high levels of customer satisfaction, generating valuable referrals, and fostering sustained client engagement.

Successfully recruited, trained, and supervised a team of financial advisors, driving achievement of unit sales goals within a 4-month tenure.

Streamlined sales administration, record keeping, and performance tracking processes, enhancing data accuracy and operational efficiency.

Championed customer retention initiatives and optimized post-sales service delivery, significantly improving client satisfaction and loyalty.

Designed and implemented internal training and skill development sessions, elevating team capabilities and enhancing overall performance.

Monitored and managed company permits, ensuring 100% compliance with all regulatory requirements and mitigating potential risks.

Managed inventory records, streamlined procurement processes, and implemented robust delivery tracking systems, enhancing operational efficiency and accountability.

Conducted thorough reviews of financial inflow and outflow activities, strengthening internal controls and ensuring financial integrity.

Maintained accurate administrative records and compliance documentation, ensuring data integrity and audit readiness for regulatory inspections.

Managed a diverse portfolio of client accounts, meticulously handling policy documentation and resolving customer inquiries with a focus on service excellence and retention.

Prepared and submitted accurate monthly NAICOM and ETIB regulatory reports utilizing Excel and Google Sheets, ensuring timely compliance and avoiding penalties.

Managed all invoicing, receipt generation, and reconciliation processes between insurers and clients, improving financial accuracy and transparency.

Maintained and consistently updated comprehensive customer databases and operational records, enhancing data integrity and accessibility for critical decision-making.

Provided critical support for claims processing, conducting proactive follow-ups, and facilitating efficient resolution, significantly enhancing client experience and satisfaction.

Actively assisted in client prospecting, supported negotiation processes, and facilitated successful insurance policy placement, contributing to overall business growth.

Efficiently managed all front-desk operations, meticulously maintained client records, and provided comprehensive administrative support, ensuring seamless daily workflow.

Coordinated all incoming and outgoing communications and actively maintained a professional and welcoming client environment, enhancing visitor satisfaction and office efficiency.